Tanya Davies MP. Member for Mulgoa.

FAIR TRADING WEEK: CELEBRATING CONSUMER PROTECTION IN MULGOA

Tuesday October 31, 2017

The 17th annual Fair Trading Week has kicked off to celebrate the work of NSW Fair Trading in consumer protection, with outreach activities and events to be held across the state. 

This year’s theme is KNOWvember, kicking off a month focused on encouraging consumers and businesses to understand their rights and responsibilities in the marketplace. 

In Mulgoa, sessions will be held throughout the week, including:

 

  • Activity Name:           Shred and Protect (Information stand/display)

Location:                    The Mondo, Penrith

(between Westfield and The Joan)

Date:                           1 November 2017

Time:                          7am-2pm

 

  • Activity Name:           One Stop Shop (Info stall) 

Location:                    Anglicare Mount Druitt

15 Cleeve Close, Mount Druitt

  Date:                           2 November 2017

Time:                          9:30am-12pm

 

  • Activity Name:           Community Junction Inc. - Grandparents Day                                                   (Information stand/display) 

Location:                    Bennett Road Public School

100-114 Bennett Road, Colyton 

Date:                           2 November 2017

Time:                          11am-2pm

 

“These sessions are a unique opportunity to explore the work of NSW Fair Trading and engage directly with staff,” Tanya Davies said. 

Last financial year, Fair Trading handled over 7.2 million requests for service on a broad range of issues, the most common relating to rental bonds, consumer rights and home building.

The contact centre alone assists around 3,500 customers per day with a successful resolution rate of around 90 per cent.

Fair Trading is constantly engaging with the community, holding information sessions for vulnerable disabled, youth, elderly and multicultural consumers and continuing professional development sessions for traders.

“These activities will be held around the state and I encourage everyone to check out the program of events and see what is happening in their local area,” Tanya Davies said.

For more information about Fair Trading Week events near you or to access trader or consumer resources, visit fairtrading.nsw.gov.au.